FAQ & troubleshooting
The menu entries are missing
- Check under Extensions → My Extensions that CMS Block Library is installed and activated.
- Clear the cache under Settings → System → Caches & Indexes.
- Reload the admin (Ctrl/Cmd + R).
The entries are located in the main menu under Content.
The "Saved blocks" category is empty
No block has been saved yet. Open a block and choose Save as block.
A copied block/section can no longer be pasted
The clipboard lives in the current browser session and is lost when the tab is closed. Copy again. Cross-tab paste is not supported.
Changes to a linked block don't appear on other pages
- Instances on the same page update immediately.
- Instances on other pages sync after a short delay and update in the storefront on the next page request.
- Save the edited page to reliably trigger the sync.
- Clear the storefront cache if needed.
"Edit linked block" reports "Invalid JSON"
This dialog expects valid JSON. For normal content changes, edit a linked instance visually in the editor – the change propagates automatically.
A block does not appear in the storefront
Check the block's visibility:
- Is a display rule set that currently does not match?
- Is the current time outside Visible from / Visible until?
Language-specific content of a linked block is lost
On a sync, all language variants are overwritten with the same content. Use static (non-linked) blocks for language-specific content.
An imported file cannot be loaded
- Use only JSON files previously exported by this plugin.
- Files from a significantly older/newer Shopware version may be incompatible.